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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judy Washington

Judy Washington

October 18, 2024

5  out of  5
rating by Judy Washington
"I have talked with JoAnna & John. Both was very professional & kind, being this way gives a very good feeling to me that they understands what I need. Thanks to you both."
Profile photo of Steven Veach

Steven Veach

October 10, 2024

5  out of  5
rating by Steven Veach
"John took the time to work with me , gave me options , answered my questions and was very helpful plus saved almost 300 on the same coverage from a different provider"
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CC OGs

September 23, 2024

5  out of  5
rating by CC OGs
"John took the time to get the exact policy I needed, very professional and knowledgeable. Ty"
Profile photo of Jaime Leon

Jaime Leon

September 5, 2024

5  out of  5
rating by Jaime Leon
"Mr. Felix Peña and his team have the professional experience you need for all your insurance needs. He has helped us for many years and highly recommend his service to anyone who needs needs a reliable and knowledgeable insurance agent. The staff is very helpful and responsive to all your questions."
Profile photo of Freddie Garcia

Freddie Garcia

August 23, 2024

5  out of  5
rating by Freddie Garcia
"Mr. Peña answered every question I asked and was full of respect. I got a very good coverage and I highly recommend Mr. Peña, for the great work he is going for State Farm Insurance!!!"
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danielle sharpe

August 20, 2024

1  out of  5
rating by danielle sharpe
"Delma is super rude, unprofessional and the main reason why I left. If you wanna pay extra money every month without an explanation as to why, then get insurance here."
Profile photo of Chance Quick

Chance Quick

August 15, 2024

1  out of  5
rating by Chance Quick
"Had an accident with a person who has the same insurance, Felix and his team will lie to you to collect a double deductible, and have both premiums raise. Liars and scammers! Update, still fighting with this group of people to get my vehicle fixed. Felix and his team will do everything but their job. Including yell at customers!"
We responded:
"We take customer feedback seriously and strive to provide the best possible service to our clients. To address your concerns and resolve any issues or misunderstandings you may have, we kindly request that you contact our office directly. Our dedicated customer service team is available to assist you and work towards a satisfactory resolution."
Profile photo of Emerald Gomez

Emerald Gomez

August 5, 2024

5  out of  5
rating by Emerald Gomez
"Great employees & great prices"
Profile photo of LeAnne Armadillo

LeAnne Armadillo

August 5, 2024

5  out of  5
rating by LeAnne Armadillo
"so glad i switched over to state farm with felix peña was paying way to much before thank you so much to joanna cruz for getting me right with a price i can afford i would definitely recommend to any & everyone looking for insurance thank you’ll so much for your great business !!!"
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Denise Acosta

May 30, 2024

5  out of  5
rating by Denise Acosta
"Delma was very helpful."
Profile photo of Del Garcia

Del Garcia

March 18, 2024

5  out of  5
rating by Del Garcia
"We have been with Felix Pena for many years and recently bundled our home ins with our car Ins. Everyone is very courteous and helpful. We will be with them for many years to come."
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Marred Arred

October 19, 2023

5  out of  5
rating by Marred Arred
"They answer the phone and and answer your questions like the Old Fashion service"
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Rebecca Perez

October 2, 2023

5  out of  5
rating by Rebecca Perez
"Great service with Felix Pena. He is a great agent to have with State Farm."
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Joe Longoria

September 19, 2023

5  out of  5
rating by Joe Longoria
"My son had a hit and run accident at TAMUK, and I didn't know what to do. So, I called Mr. Pena and he happened to be in Kingsville that day. And, he went to the University to see my sons car damage. He went above and beyond, purchasing some supplies from Lowes, patching my son's car, so he could drive it home. I have never met an Agent who went above and beyond to help one of his customers that was stranded. If I can count on an Insurance Agent, Felix Pena is the one. Thank you Mr. Pena for assisting my son with his car."
Profile photo of Melissa Constante

Melissa Constante

August 31, 2023

5  out of  5
rating by Melissa Constante
"I am very happy with the service I was given. Friendly professional and informative. I got insurance on the same day. Thank you John"
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Melissa Tabor

June 27, 2023

5  out of  5
rating by Melissa Tabor
"Always great, fast & professional service from them!"
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Angela Ronje

May 27, 2023

5  out of  5
rating by Angela Ronje
"They have been helping my dad and mom way before I was in the picture and now help me now that I have my own vehicle. Very family friendly, welcoming, and genuine. Definitely would recommend anyone to them"
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lauren gonzalez

May 22, 2023

5  out of  5
rating by lauren gonzalez
"Great staff, great office. Pray I never actually need to use it. 🙏 but if I do they will be available."
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Lobo Prieto

December 21, 2022

5  out of  5
rating by Lobo Prieto
"John was more than helpful. He assured me that he would do his best to get me a lower rate, and he did. Very quickly and professionally over the phone. I would recommend him if your looking to save on insurance."
Profile photo of Jina Villalobos

Jina Villalobos

December 1, 2022

5  out of  5
rating by Jina Villalobos
"Me and my family have been with Felix for years. He always provides the best available service as well as his employees. They are the most honest and trusting people to have along side of you for all your insurance needs."
Profile photo of Raquel Rios

Raquel Rios

October 27, 2022

5  out of  5
rating by Raquel Rios
"I really appreciate Felix Pena -State Farm on McArdle. John is so awesome and very professional. This gentleman always has the answer to all my questions. How does he do it? Well get insurance with State Farm and find out. GOD bless everyone reading this post and at State Farm."
Profile photo of James Garcia

James Garcia

October 14, 2022

5  out of  5
rating by James Garcia
"First time having a policy with them. John was prompt and helpful with my needs. Plans are pretty adorable too. Definitely glad I chose State Farm. I'd recommend it to anyone in need of a good policy."
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Carolyn Riddle

October 6, 2022

5  out of  5
rating by Carolyn Riddle
"Great customer service and friendly! Able to add a new car immediately!"
Profile photo of BARBARA BARNES

BARBARA BARNES

September 15, 2022

5  out of  5
rating by BARBARA BARNES
"All staff very knowledgeable to our needs. Felix is a long time acquaintance of the family thank you all"
Profile photo of Monica Chapa

Monica Chapa

September 14, 2022

5  out of  5
rating by Monica Chapa
"The past couple of times I have had to call the office, I have spoken to John. He has always been extremely helpful & very nice. His customer service has been exceptional! Always a nice to dealing with pleasant people! 😊"